The findings of this study contribute to the understanding of passenger preferences and expectations regarding IFE systems. The results reveal that passengers are generally satisfied with ISaidub, citing its diverse content and user-friendly interface as key strengths. However, areas for improvement were identified, including the need for more new releases and a more intuitive navigation system.

The results of the survey are presented in the following sections.

The majority of respondents (60%) were frequent flyers, traveling by air at least once a month. The age distribution of respondents was as follows: 25% were between 18-24 years old, 35% were between 25-34 years old, and 30% were between 35-44 years old.